Privacy Policy for paddle.co.nz
This Privacy Policy explains how Paddle NZ Limited collects, uses, stores, and protects your personal information when you use paddle.co.nz.
What Information Do We Collect?
We collect information from you when you:
Place an order
Register an account
Contact us through our website
Subscribe to updates or newsletters
Depending on the situation, you may be asked to provide:
Name
Email address
Mailing or delivery address
Phone number
Payment information
You may also browse our website anonymously.
What Do We Use Your Information For?
Any information we collect from you may be used in the following ways:
To Process Transactions
Your information is used to process payments, fulfil orders, and deliver products or services you have requested.
Your personal information will not be sold, exchanged, transferred, or given to any other company without your consent, except where necessary to provide the requested service, such as payment processing or freight delivery.
To Communicate With You
The email address and contact information you provide may be used to:
Send order confirmations and delivery updates
Respond to customer service enquiries
Provide important account or order information
Send occasional company news, updates, promotions, or product information
You may unsubscribe from marketing communications at any time.
How Do We Protect Your Information?
We implement a range of security measures to help protect your personal information when you place an order or access your account information.
Our website uses secure server technology and Secure Socket Layer (SSL) encryption to protect sensitive information transmitted online.
Payment information is processed securely through trusted third-party payment gateway providers. Sensitive financial details are not stored on our servers after a transaction is completed.
Access to personal information is restricted to authorised personnel who are required to keep such information confidential.
Do We Use Cookies?
Yes.
Cookies are small files placed on your device through your web browser that help websites recognise your browser and remember certain information.
We use cookies to:
Help remember and process items in your shopping cart
Improve website functionality and user experience
Analyse website traffic and performance
Remember your preferences and settings
You can choose to disable cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled.
Do We Disclose Any Information to Outside Parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.
This does not include trusted third parties who assist us in operating our website, conducting our business, processing payments, delivering goods, or servicing customers, provided those parties agree to keep your information confidential.
We may also disclose information where required by law or where necessary to:
Comply with legal obligations
Enforce our website policies
Protect our rights, property, safety, or the safety of others
Third-Party Services
Our website may use third-party services such as payment processors, analytics providers, or freight companies. These services may collect or process information as required to perform their functions.
We recommend reviewing the privacy policies of any third-party providers you interact with through our website.
Online Privacy Policy Only
This Privacy Policy applies only to information collected through paddle.co.nz and does not apply to information collected offline.
Your Consent
By using this website, you consent to this Privacy Policy and the collection and use of information as outlined above.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Your continued use of the website following any changes indicates your acceptance of those updates.
Contacting Us
If you have any questions regarding this Privacy Policy, please contact us through the contact page at:
paddle.co.nz Contact Page